Official Privacy Policy

Privacy Policy Liverpool88 – Member Personal Data Protection

Liverpool88 is committed to protecting the privacy of every member who uses our platform. This document explains how we collect, use, store, and protect your personal information.

Last Updated: January 2026 Malaysia PDPA Compliance SSL 256-bit
Notice: By using the liverpool88 platform, you agree to the terms of this privacy policy. Please read the entire document carefully to understand your rights and data protections as a member.

Our Commitment to Your Privacy

Six core pillars of member personal data protection on the liverpool88 platform.

Industry-Grade Encryption

All personal data and financial transactions on liverpool88 are protected using 256-bit SSL encryption, the highest industry standard. Your information is fully encrypted during transmission and storage so that no unauthorised party can access it.

Secure Data Storage

Member personal data is stored on servers protected by layered access controls. Only staff with specific authorisation may access sensitive information, and all such access is automatically logged for audit and security purposes.

Full Privacy Control

You have full control over your personal data at liverpool88. You have the right to access, correct, transfer, or request deletion of your data at any time. Requests will be processed within 30 business days in accordance with Malaysia's PDPA standards.

No Data Selling

Liverpool88 has never and will never sell members' personal information to any third party for commercial purposes. Your data is used solely to deliver better platform services and ensure a safe, comfortable gaming experience for you.

Full Transparency

We believe in full transparency in all matters involving members' personal data. liverpool88 will promptly notify members should any security incident occur that may affect their data, in accordance with applicable legal requirements.

Malaysia PDPA Compliance

The liverpool88 privacy policy is built in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data handling practices adhere to local laws and established international standards to safeguard the privacy rights of every user.

1. Information We Collect

Liverpool88 collects your personal information through several channels when you use our platform. The type of information collected depends on how you interact with our services.

Information you provide directly:

  • Full name, identification card number, and date of birth upon account registration.
  • Email address, mobile number, and residential address.
  • Bank account or digital wallet information for deposit and withdrawal purposes.
  • Identity verification documents (KYC) such as a copy of MyKad or passport when required.
  • Any information you submit to our customer support team.

Automatically collected information:

  • IP address, browser type, operating system, and device information.
  • Activity log data including pages visited, session duration, and navigation patterns.
  • Cookie and similar tracking technology information.
  • Geographic location data based on IP address (at country or city level only).
Note: All information collected is necessary to provide a secure service, comply with legal requirements, and prevent fraud on the liverpool88 platform.

2. How We Use Your Data

The personal information we collect is used responsibly for lawful and transparent purposes. Below is a summary of how your data is used in the day-to-day operations of liverpool88:

Purpose of Use Data Type Legal Basis
Member account management Name, email, phone number Contract performance
Financial transaction processing Banking information, transaction records Contract performance
Identity verification (KYC) ID documents, personal information Legal obligation
Fraud prevention & security IP, activity patterns, logs Legitimate interests
Customer Support Email, communication records Contract performance
Promotions & Personal Offers Game history, preferences Member consent
Regulatory reporting Transaction records, identity Legal obligation

3. Data Storage & Security

Liverpool88 continuously invests in the latest security infrastructure to ensure members' personal data is always protected against any threats or unauthorized access.

  • End-to-end encryption: All data transmitted between your browser and the liverpool88 server is encrypted using TLS 1.3 protocol with AES-256 encryption.
  • Layered access control: A role-based access control (RBAC) system ensures that only authorised staff can access sensitive member data.
  • 24/7 Monitoring: Our security team continuously monitors systems to detect and address any threats promptly.
  • Regular Backups: Member data is regularly backed up to separate secure locations to ensure service continuity.
  • Penetration Testing: Our systems undergo regular security testing by independent third parties to identify and address any vulnerabilities.
Secure: While no system is 100% guaranteed, liverpool88 takes all reasonable steps necessary to protect your data in accordance with the highest industry standards.

4. Data Sharing with Third Parties

Liverpool88 does not sell or rent your personal information to any third party. However, in certain situations, we may need to share your information with the following parties to ensure smooth platform operations and legal compliance:

  • Payment processing providers: Transaction information that must be shared with banks and digital wallet providers to process your deposits and withdrawals.
  • Game providers: Data required to provide access to third-party games within the liverpool88 platform.
  • Regulatory authorities: Where required by Malaysian law or a valid court order, liverpool88 will disclose the necessary information to the relevant authorities.
  • Support service providers: Technical service providers such as hosting, analytics, and customer support, bound by strict confidentiality agreements.
  • Identity verification: Approved KYC service providers for document verification and fraud prevention purposes.

All third parties with whom we share data are bound by strict data protection agreements and are only permitted to use the information for specified purposes.

5. Cookies & Tracking Technologies

Liverpool88 uses cookies and similar tracking technologies to enhance the user experience, analyze usage patterns, and deliver more relevant content to you.

Types of cookies used:

  • Essential Cookies: Required for core platform functions such as login authentication, session security, and navigation. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how you use the platform to help us improve site speed and usability.
  • Functional Cookies: Stores your preferences such as language, display settings, and location to deliver a more personalized experience.
  • Analytical Cookies: Helps us understand overall traffic patterns and user behavior to improve service quality.

You can manage your cookie settings through your browser preferences. Disabling certain cookies may affect your experience on the platform, but will not block your access entirely.

6. Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by liverpool88:

1
Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

2
Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal information.

3
Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations.

4
Right to Restriction

You have the right to request that we restrict the processing of your data under certain circumstances.

5
Right to Portability

You may request your data in a machine-readable format for transfer to another provider.

6
Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, please contact our support team via live chat on the platform or by email at [email protected]. Requests will be processed within 30 business days.

7. Children's Privacy

The liverpool88 platform is not intended for individuals under the age of 18. We do not knowingly collect any personal information from minors.

  • Every account registration requires confirmation that the user is 18 years of age or older.
  • If we discover that information from a minor has been collected without our knowledge, such data will be deleted immediately.
  • Parents or guardians who believe their child has registered an account at liverpool88 are requested to contact our support team immediately for prompt action.

8. Links to Third-Party Sites

The liverpool88 platform may contain links to third-party websites or services, including our game providers and business partners. This privacy policy applies solely to the liverpool88 platform.

  • Liverpool88 is not responsible for the privacy practices of third-party websites you may visit through links on our platform.
  • We encourage you to read the privacy policy of every website you visit before providing any personal information.
  • The inclusion of links to third-party sites does not imply that liverpool88 endorses or validates the content or privacy practices of those sites.

9. Data Retention Period

Liverpool88 retains your personal data for as long as necessary to fulfill the purposes stated in this privacy policy or as required by applicable law.

  • Active account data: Retained for as long as your account is active and for the required period following account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian legal and financial regulatory requirements.
  • KYC Records: Retained for a minimum of 5 years after account closure for anti-money laundering (AML) compliance purposes.
  • Communication logs: Retained for 2 years for dispute resolution and customer support purposes.
  • Cookie data: Deleted according to each cookie's expiry period, typically between 30 days and 2 years.

When data is no longer needed and there is no legal obligation to retain it, liverpool88 will securely delete or anonymise that data.

10. Privacy Policy Amendments

Liverpool88 reserves the right to amend this privacy policy from time to time to reflect changes in business practices, legal requirements, or technology used.

  • Any changes will be posted on this page with an updated effective date.
  • For significant amendments, we will endeavour to notify members via in-platform notifications or their registered email address.
  • Continued use of the liverpool88 platform following any amendments constitutes acceptance of the updated privacy policy.
  • We encourage you to review this page periodically to ensure you are always aware of our latest policy.
Contact Us: If you have any questions, concerns, or wish to exercise your privacy rights, please contact our Data Protection Officer at [email protected] or via live chat on the platform. We will respond within 3 business days.
Document Information
Version: January 2026
Language: Malay (ms-MY)
10 Key Sections
PDPA 2010 Compliance
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